Privacy Policy

Comprehensive privacy protection for your DOONKLY AI assistant experience.

DOONKLY

privacy_tipPrivacy Policy

Your privacy matters. Learn how we protect your data while delivering powerful AI capabilities.

DOONKLY is built with privacy as a core principle. We use a stateless system with zero server-side data storage, ensuring your conversations and data remain private.

1. Introduction

Welcome to DOONKLY. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.

If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Service, or otherwise when you contact us.

The personal information we collect may include the following:

  • Account Data: Name, email address, and password when you create an account
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
  • Communications: Information you provide when you contact us for support or with questions

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as:

  • IP address, browser and device characteristics
  • Usage data including pages visited, features used
  • Crash reports and performance data
  • Extension usage statistics

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below:

  • To facilitate account creation and logon process
  • To provide and maintain our Service
  • To manage your account and user preferences
  • To process your transactions and payments
  • To respond to user inquiries and offer support
  • To send administrative information to you
  • To fulfill and manage your orders
  • To improve our Service and develop new features
  • To prevent fraud and monitor security
  • To enforce our terms, conditions, and policies

4. Legal Bases for Processing

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.

5. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to request access and obtain a copy of your personal information
  • The right to request rectification or erasure of your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

If you would like to exercise any of these rights, please contact us;

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at support @ doonkly . com